7 Days Easy Returns Policy
Damaged or Defective Product
- Return applicable within 7 days of receiving the product.
- Company will replace or repair the damaged/defective product.
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In case of transport-related damage, please note:
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Such cases require a claim process with the shipping partner, which may take additional time.
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The replacement or spare parts will be provided only after the claim process is completed and approval is received.
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During this time, our team will provide complete support and regular updates on the claim status.
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We assure customers that full service and spare part availability will be provided to ensure the issue is fully resolved to your satisfaction.
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General Returns
- Customers wishing to return without specific reason:
- Freight charges borne by the customer.
- Refund issued after proper inspection of the returned product.
Packaging Requirements
- Product accepted only in original box packing.
- If original packing is unavailable:
- Customer bears entire repacking expenses.
Refund Process
- Refund processed only after receipt and proper inspection of returned goods